Your privacy is not an afterthought at 399det — it is built into how we operate. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over your own information as a player on our platform.
Privacy at a Glance
Before you read the full policy, here is a plain-language summary of the six most important things you should know about how 399det handles your personal information.
399det collects the minimum personal data required to operate your account, process payments, and keep the platform secure. We do not collect data for the sake of it, and we do not ask for information that is not relevant to your gaming experience.
Your personal information is never sold to third parties, advertisers, or data brokers. 399det shares data only with the service providers that are strictly necessary to run the platform — payment processors, identity verification services, and fraud prevention tools.
All data transmitted between your device and the 399det platform is encrypted using TLS. Account passwords are stored as salted hashes — not in plain text. Payment data is handled by PCI-compliant processors and is never stored on 399det's own servers.
You have the right to access, correct, or request deletion of the personal data 399det holds about you. You can also request a copy of your data in a portable format. All such requests are handled by our support team within a reasonable timeframe.
399det uses cookies to keep you logged in, remember your preferences, and understand how players use the platform so we can improve it. We do not use third-party advertising cookies. You can manage cookie preferences in your browser settings at any time.
If there is ever a data breach that affects your personal information, 399det will notify you promptly via your registered contact details. We will tell you what happened, what data was affected, and what steps we are taking to address it.
Your Rights
As a 399det player, you have specific rights over your personal data. Here is what you can request and how to do it.
Request a copy of all personal data 399det holds about you, including account details, transaction history, and communication records.
Ask us to correct any inaccurate or incomplete personal data on your account. We will update it promptly after verifying your identity.
Request that we delete your personal data. Note that some data must be retained for legal and regulatory compliance even after account closure.
Request your personal data in a structured, machine-readable format so you can transfer it to another service if you choose to do so.
Object to the processing of your personal data for direct marketing purposes. We will stop using your data for that purpose immediately upon request.
Ask us to restrict how we process your data while a correction or objection request is being reviewed. Your data will not be used during this period.
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
This Privacy Policy applies to the online gaming platform operated under the brand name 399det, accessible at https://399det.vip ("the Platform"). When this policy refers to "399det", "we", "us", or "our", it means the operator of the 399det platform.
399det is the data controller for the personal information collected through the platform. This means we are responsible for deciding how and why your personal data is processed. If you have any questions about this Privacy Policy or how your data is handled, you can reach us at [email protected] at any time.
Scope: This Privacy Policy applies to all players who register on 399det, visit the website, use the 399det mobile app, or interact with our customer support team. It covers all personal data collected through any of these channels.
399det collects personal data in three main ways: information you provide directly, information generated by your use of the platform, and information received from third-party service providers. Here is a breakdown of what we collect and why:
| Category | Data Collected | Source |
|---|---|---|
| Account Data | Name, phone number, date of birth, account username | Provided by you at registration |
| Payment Data | Mobile wallet number (bKash, Nagad, Rocket), transaction reference numbers | Provided by you when depositing or withdrawing |
| Identity Verification | National ID number, passport number, or driving licence number | Provided by you when verification is requested |
| Usage Data | Games played, bets placed, session duration, login timestamps | Generated automatically by the platform |
| Device Data | IP address, device type, operating system, browser type | Collected automatically when you access the platform |
| Communication Data | Support chat transcripts, emails sent to 399det | Generated when you contact our support team |
399det does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data. We do not collect full payment card numbers — all payment transactions are processed by our mobile wallet partners.
399det uses the personal data we collect for the following purposes:
Marketing opt-out: If you do not want to receive promotional messages from 399det, you can opt out at any time by contacting [email protected] or by updating your communication preferences in your account settings.
399det processes your personal data on the following legal grounds:
399det does not sell, rent, or trade your personal data to any third party. We share your data only in the following limited circumstances:
All third parties with whom 399det shares personal data are required to handle that data in accordance with applicable privacy laws and to use it only for the specific purpose for which it was shared.
399det uses cookies and similar tracking technologies to operate the platform and improve your experience. A cookie is a small text file stored on your device when you visit a website. Here is how 399det uses cookies:
399det does not use third-party advertising cookies or allow any advertising network to place cookies on the platform. You can manage or delete cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the 399det platform.
399det retains your personal data for as long as your account is active and for a period after account closure as required by applicable law. Specifically:
After the applicable retention period, your personal data is securely deleted or anonymised so that it can no longer be linked to you as an individual.
399det takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, or disclosure:
Security tip: You play an important role in keeping your account secure. Use a strong, unique password for your 399det account, enable any available two-factor authentication, and never share your login credentials with anyone. If you suspect your account has been compromised, contact support immediately.
399det is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on 399det or attempt to use the platform in any way.
If 399det becomes aware that personal data has been collected from a person under the age of 18, we will delete that data immediately and close the associated account. If you believe that a minor has registered on 399det, please contact us at [email protected] so we can investigate and take appropriate action.
To exercise any of your data rights — access, correction, deletion, portability, objection, or restriction — please contact the 399det support team at [email protected] with the subject line "Data Rights Request". Include your registered phone number so we can verify your identity before processing the request.
We will acknowledge your request within 5 business days and aim to fulfil it within 30 days. If your request is complex or we receive a high volume of requests, we may extend this period by up to an additional 30 days, in which case we will notify you of the extension and the reason for it.
There is no charge for making a data rights request. However, if requests are manifestly unfounded or excessive — particularly if they are repetitive — 399det reserves the right to charge a reasonable administrative fee or decline to act on the request.
399det may update this Privacy Policy from time to time to reflect changes in our data practices, changes in applicable law, or improvements to the platform. When we make changes, we will update the "Last updated" date at the top of this page.
If the changes are material — meaning they significantly affect how we use your personal data or your rights as a data subject — we will notify you via your registered phone number or email address before the changes take effect. Your continued use of the 399det platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy.
We encourage you to review this Privacy Policy periodically so you are always aware of how 399det handles your personal information.
If you have any questions, concerns, or complaints about this Privacy Policy or the way 399det handles your personal data, please get in touch with us:
We take all privacy concerns seriously and will do our best to resolve your query promptly and fairly. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.