Legal

399det Terms and Conditions

These Terms and Conditions govern your use of the 399det platform. Please read them carefully before registering or placing any bets. By creating an account on 399det, you confirm that you have read, understood, and agreed to everything written here.

Last updated: 1 January 2025

What These Terms Cover

These are the six most important areas covered by the 399det Terms and Conditions. Each section below goes into full detail — these cards give you a quick overview before you read the complete text.

Account Eligibility

You must be at least 18 years old to register on 399det. One account per person is permitted. Providing false information during registration is grounds for immediate account closure and forfeiture of any balance.

Deposits and Withdrawals

399det accepts bKash, Nagad, and Rocket. Minimum deposit and withdrawal is ৳200. Withdrawals are processed within 2–4 hours. Funds must be used for gaming — 399det is not a financial service or money transfer platform.

Bonus Terms

All bonuses on 399det are subject to specific wagering requirements and time limits. Bonuses cannot be withdrawn as cash until the wagering requirement is met. Attempting to abuse bonus offers will result in cancellation of the bonus and review of the account.

Game Rules and Fair Play

All games on 399det use certified random number generators. Attempting to manipulate game outcomes, exploit software bugs, or use automated tools to play is strictly prohibited and will result in permanent account suspension.

Responsible Gaming

399det provides deposit limits, session time alerts, and self-exclusion tools. Players who self-exclude cannot reverse the exclusion during the active period. 399det reserves the right to apply responsible gaming restrictions to any account showing signs of problem gambling.

Account Security

You are responsible for keeping your 399det login credentials secure. 399det will never ask for your password via chat or email. Any activity on your account before you report a security breach is your responsibility unless 399det determines otherwise.

1 Introduction

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "you", "your") and 399det ("399det", "we", "us", "our"), the operator of the online gaming platform accessible at https://399det.vip. By accessing the 399det platform, creating an account, making a deposit, or participating in any game or promotion offered by 399det, you confirm that you have read these Terms in full and agree to be bound by them.

If you do not agree with any part of these Terms, you must not use the 399det platform. These Terms apply to all players regardless of the device or method used to access the platform, including the 399det mobile app, mobile browser, or desktop browser.

Important: These Terms were last updated on 1 January 2025. 399det reserves the right to update these Terms at any time. Continued use of the platform after an update constitutes acceptance of the revised Terms. We will notify registered players of material changes via the email address or phone number on their account.

2 Eligibility

To register and use the 399det platform, you must meet all of the following eligibility requirements at the time of registration and at all times during your use of the platform:

  • You must be at least 18 years of age. 399det does not permit minors to register or play under any circumstances.
  • You must be accessing the platform from a jurisdiction where online gaming is not prohibited by applicable law.
  • You must not be a current employee, contractor, or immediate family member of an employee or contractor of 399det or any of its affiliated companies.
  • You must not have been previously excluded or banned from the 399det platform for any reason.
  • You must have the legal capacity to enter into a binding agreement under the laws applicable to you.

399det reserves the right to request proof of age and identity at any time. If you cannot provide satisfactory proof, 399det may suspend or close your account and withhold any balance pending investigation.

3 Account Registration

Each player is permitted to hold one account on 399det. Creating multiple accounts — whether under the same name, the same payment method, the same device, or the same IP address — is strictly prohibited. If 399det identifies duplicate accounts, all accounts may be closed and any balances forfeited.

When registering on 399det, you must provide accurate, current, and complete information. This includes your real name, a valid phone number, and a valid payment method registered in your name. You must update your account information promptly if any of it changes.

  • Your 399det account is personal to you and cannot be transferred, sold, or shared with any other person.
  • You are responsible for all activity that occurs on your account, including any bets placed or withdrawals requested.
  • You must keep your login credentials confidential. 399det will never ask for your password via live chat, email, or any other channel.
  • If you suspect that your account has been accessed without your authorisation, you must contact 399det support immediately at [email protected]

Note: 399det uses your registered phone number as the primary contact method for account verification, withdrawal confirmations, and security alerts. Make sure the number on your account is active and accessible to you at all times.

4 Deposits and Payments

399det accepts deposits via bKash, Nagad, and Rocket. All deposits must be made from a payment account registered in your own name. Deposits made from third-party accounts will be reversed and the depositing account may be suspended pending investigation.

  • Minimum deposit amount: ৳200 per transaction.
  • Deposits are credited to your 399det account in real time in most cases. If a deposit does not appear within 15 minutes, contact support with your transaction reference number.
  • 399det does not charge a fee for deposits, but your mobile wallet provider may apply their own transaction charges.
  • Deposited funds are held in your 399det account balance and can be used to participate in any game available on the platform.
  • 399det is a gaming platform, not a financial institution. Funds deposited on 399det are not covered by any deposit protection scheme.

399det reserves the right to request documentation to verify the source of funds for any deposit. This is a standard anti-money laundering measure and does not imply any wrongdoing on the part of the player.

5 Withdrawals

Withdrawal requests on 399det are processed to the same payment method used for the most recent deposit. Withdrawals to a different account or a third-party account are not permitted under any circumstances.

  • Minimum withdrawal amount: ৳200 per transaction.
  • Standard withdrawal processing time: 2–4 hours from the time the request is submitted.
  • Withdrawals may be delayed if your account is under review, if identity verification is pending, or if the withdrawal triggers an anti-fraud check.
  • 399det reserves the right to request identity verification documents before processing any withdrawal. Acceptable documents include a national ID card, passport, or driving licence.
  • Bonus funds that have not met the applicable wagering requirement cannot be withdrawn. Only real-money balances that have cleared all wagering requirements are eligible for withdrawal.

Withdrawal tip: To avoid delays, make sure your account name matches the name registered on your bKash or Nagad account. Mismatched names are the most common reason for withdrawal holds on 399det.

6 Bonuses and Promotions

399det offers a range of bonuses and promotions including welcome bonuses, weekly cashback, referral rewards, and game-specific leaderboard prizes. All bonuses are subject to the specific terms published alongside each promotion. In the event of any conflict between a promotion's specific terms and these general Terms, the promotion-specific terms take precedence.

  • Bonuses are credited to your account as bonus balance, which is separate from your real-money balance.
  • Each bonus has a wagering requirement that must be met before the bonus balance or any winnings derived from it can be withdrawn.
  • Wagering requirements specify how many times the bonus amount must be wagered using eligible games before a withdrawal can be made.
  • Bonuses have an expiry date. Any bonus balance that has not been used or wagered by the expiry date will be removed from your account automatically.
  • 399det reserves the right to cancel any bonus and void any winnings derived from it if there is evidence of bonus abuse, including but not limited to: creating multiple accounts to claim the same bonus, using automated tools to meet wagering requirements, or exploiting a technical error in the bonus system.
  • Players may only claim each welcome bonus once. Attempting to claim a welcome bonus on a second account is considered a violation of these Terms.

7 Game Rules

Each game available on 399det has its own set of rules, which are accessible within the game interface. By participating in any game, you confirm that you have read and understood the rules for that game. 399det is not responsible for losses resulting from a player's misunderstanding of game rules.

  • All games on 399det use independently certified random number generators (RNG). Game outcomes are not predetermined or manipulated by 399det.
  • The house edge for each game is disclosed in the game rules section. This represents the statistical advantage held by 399det over the long term and does not guarantee any specific outcome for any individual session.
  • In the event of a technical malfunction during a game, the affected round may be voided and any bets placed during that round will be refunded to your account balance.
  • 399det reserves the right to void any bet that was placed as a result of a pricing error, a software bug, or any other technical issue that resulted in odds or payouts that were materially different from the intended values.
  • Bets that have been confirmed and accepted by the 399det system are binding. You cannot cancel or modify a bet after it has been placed and accepted.

8 Prohibited Conduct

The following actions are strictly prohibited on the 399det platform. Engaging in any of these activities may result in immediate account suspension, forfeiture of balance, and referral to relevant authorities where applicable:

  • Creating more than one account on 399det, whether under your own name or any other identity.
  • Providing false, misleading, or incomplete information during registration or at any point during your use of the platform.
  • Using automated software, bots, scripts, or any other tool to interact with the platform or its games in a way that is not available to standard players.
  • Attempting to exploit software bugs, glitches, or errors in the platform to gain an unfair advantage.
  • Colluding with other players to manipulate game outcomes, particularly in multiplayer game modes.
  • Using the 399det platform for any money laundering activity or to process funds derived from illegal sources.
  • Harassing, threatening, or abusing 399det support staff or other players via any communication channel.
  • Attempting to access another player's account without their authorisation.
  • Sharing your account credentials with any other person or allowing any other person to use your account.

9 Account Suspension and Closure

399det reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in the following circumstances:

  • Violation of any provision of these Terms and Conditions.
  • Failure to provide satisfactory identity verification documents when requested.
  • Suspicion of fraudulent activity, money laundering, or any other illegal conduct.
  • A chargeback or payment dispute initiated by the player or their payment provider.
  • A request from a regulatory authority or law enforcement agency.
  • The player's own request to close their account.

If your account is closed due to a violation of these Terms, any balance remaining in the account may be forfeited. If your account is closed for any other reason, your real-money balance (excluding any bonus funds that have not met wagering requirements) will be returned to you via your registered payment method within a reasonable timeframe.

10 Responsible Gaming

399det is committed to promoting responsible gaming. We provide a range of tools to help players manage their gaming activity, and we encourage all players to use them. These tools are available in the Responsible Gaming section of the platform and include:

  • Deposit limits (daily, weekly, or monthly) that you can set and adjust at any time. Increases to deposit limits take effect after a 24-hour cooling-off period. Decreases take effect immediately.
  • Session time reminders that alert you when you have been playing for a set period.
  • Self-exclusion, which allows you to lock your account for a defined period ranging from 24 hours to six months. Self-exclusion cannot be reversed during the active period.

If you believe you may have a problem with gambling, please contact our support team at [email protected] or visit the Responsible Gaming page for more information and resources. 399det takes all responsible gaming requests seriously and will act on them promptly.

Remember: Gaming on 399det should be entertainment. Never bet more than you can afford to lose, and never chase losses. If gaming stops being fun, it is time to take a break.

11 Privacy and Data

399det collects and processes personal data in accordance with its Privacy Policy, which is available at /privacy-policy. By registering on 399det, you consent to the collection and processing of your personal data as described in the Privacy Policy.

  • 399det collects the personal information you provide during registration, including your name, phone number, and payment details.
  • 399det also collects technical data about your device and usage patterns for the purpose of improving the platform and detecting fraud.
  • Your personal data will not be sold to third parties. It may be shared with payment processors, identity verification providers, and regulatory authorities where required by law.
  • You have the right to request access to the personal data 399det holds about you. To make such a request, contact [email protected].

12 Intellectual Property

All content on the 399det platform, including but not limited to game software, graphics, logos, text, and the 399det brand name, is the intellectual property of 399det or its licensors. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial gaming purposes only.

  • You may not copy, reproduce, distribute, or create derivative works from any content on the 399det platform without prior written permission from 399det.
  • You may not use the 399det name, logo, or any other brand asset in any context without prior written permission.
  • Reverse engineering, decompiling, or disassembling any part of the 399det platform software is strictly prohibited.

13 Limitation of Liability

To the maximum extent permitted by applicable law, 399det's total liability to you for any claim arising out of or in connection with your use of the platform is limited to the amount you deposited in the 30 days preceding the event giving rise to the claim.

  • 399det is not liable for any indirect, incidental, special, or consequential losses, including loss of profits, loss of data, or loss of opportunity.
  • 399det is not liable for any losses resulting from platform downtime, technical malfunctions, or interruptions to internet connectivity that are outside 399det's reasonable control.
  • 399det does not guarantee that the platform will be available at all times or that it will be free from errors or interruptions.

Nothing in these Terms limits 399det's liability for fraud, gross negligence, or any other liability that cannot be excluded by law.

14 Changes to These Terms

399det reserves the right to update or modify these Terms and Conditions at any time. When we make changes, we will update the "Last updated" date at the top of this page and, where the changes are material, notify registered players via their registered contact details.

Your continued use of the 399det platform after any changes to these Terms constitutes your acceptance of the updated Terms. If you do not agree with the updated Terms, you must stop using the platform and may request account closure by contacting support.

15 Contact Us

If you have any questions about these Terms and Conditions, or if you need to raise a concern about your account or a transaction, please contact the 399det support team:

  • Email: [email protected]
  • Live Chat: Available 24/7 via the chat icon on the 399det platform
  • Languages: Bengali and English
  • Response time: Under 5 minutes via live chat; within 24 hours via email

For responsible gaming concerns, please visit the Responsible Gaming page or contact support directly. All responsible gaming requests are handled with priority and full confidentiality.

You Have Read the Rules — Now Enjoy the Games

Now that you know exactly how 399det works, create your free account, deposit via bKash or Nagad, and start playing Fierce Fishing, Sports Events, Demon Hunter, and more — all on your phone.